CSS Analytical Co. Inc.

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Our Address
CSS Analytical Co. Inc. 6728 Warwick Ave Shawnee, KS 66218 800-277-5455 This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Basic Questions

Name*
E-Mail*
Address
Phone
Mass Spec Model #
Chromatography
Auto Sampler Model
Microsoft Operating System
Please describe the your personal computer
HP/Agilent Chemstation
Did you buy the instrument new or used ?
Approximately when did you acquire it ?
Are you a current CSS Analytical Customer ?*
When was your last purchase from CSS ?
When was the last time the system worked properly ?
Is the turbo pump spinning / is the diffusion pump hot ?
What is the level of rough vacuum in mTorr ?
What is the level of source vacuum in Torr (from the ion gauge) ?
Is the analyzer, quadrupole and/or source warm ?
Can the Computer and Chemstation communicate with the Mass Spec and the Chromatography unit ?
Can you Autotune ?
Can you scan the entire mass range ?
Is there an air leak ?
Explain the problems you are experiencing in detail*

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Newsflash

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Confused about your upgrade options ? Read this article......

I called the Agilent 800# the other day and asked about upgrade opportunities for HP/Agilent GC and GC/MS systems. The sales person on the other end didn't know the answer but put me in a queue to get a call back from someone that could help me out. Several days later, this is what I found out, thought you might be interested to hear the latest:

Read the rest of the article here: http://article here

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