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Many customers experience "Communications" errors with their GC/MS and think that by "re-configuring the software" or maybe just "reloading" the Chemstation software, that will take care of everything. Then they spend two and a half days trying to accomplish what we can get done for you in less than 3 hours, and often make things much worse then when they started. CSS Analytical can can reinstall your MS software at our repair lab, test it on one of our instruments and return it to you at a bench repair rate of only $150 per hour. The customer is responsible for freight and insurance to and from the CSS factory.
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Click here to contact a CSSCO specialist about your repair needs! |
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Technical Support 
