Technical Support

CSS Analytical handles a large volume of calls for support on Agilent, Hewlett-Packard and HP GC/MS systems.  As support for these older systems is getting harder to find we continue to lead the field in support for these older  GCs and Mass Spectrometers. 

Support Services we offer:

We do On-Site repair.  Call or email us for a quotation.  Our best means of repair for  you is our Depot Repair Service.  With this service you ship all or part of your instrument  to our factory. We'll check it out here and report back to you with an estimate before we do anything.  We can also help you with DIY instrument repair.

CSS Analytical offers FREE phone support via our toll free "800" number to our current warranty customers and to customers with service contracts.  We offer limited FREE email support.  Just send you questions to us, we're very good at responding to email questions quickly.  

From assemblies to refurbished boards and even complete machines, we have all the spare parts you will need to keep your instrument running for many years.

  Spare Parts and Replacement Boards - All the parts you will ever need. 

  Depot Repair - Send us your board or entire instrument.  

  Contact Us -  A contact form so that you can ask us a question.